:root{--primary:#0d1221;--primary-light:#1d2335;--primary-glow:rgba(13,18,33,.15);--accent:#7b3dff;--accent-dark:#4e00f5;--accent-glow:rgba(123,61,255,.2);--success:#22c35d;--success-glow:rgba(34,195,93,.15);--warning:#f7c640;--warning-glow:rgba(247,198,64,.15);--danger:#df2040;--bg-gradient:linear-gradient(135deg,#0a0e1a,#1d2230);--surface:rgba(43,50,69,.45);--surface-solid:#2b3245;--border-color:rgba(123,61,255,.25);--text:#f5f6f9;--text-muted:#b6bac9;--text-light:#818798;--border-radius-sm:8px;--border-radius-md:12px;--border-radius-lg:20px;--glass-blur:blur(12px)}.light-theme{--primary:#edf0f8;--primary-light:#fff;--bg-gradient:linear-gradient(135deg,#f1f5f9,#cbd5e1);--surface:hsla(0,0%,100%,.7);--surface-solid:#fff;--border-color:rgba(123,61,255,.15);--text:#0d1221;--text-muted:#47516b;--text-light:#6c7793}.app-wrapper.admin-layout{font-family:Manrope,Inter,sans-serif;color:var(--text)}.admin-tab-nav{display:flex;gap:12px;margin-bottom:25px;border-bottom:1px solid var(--border-color);padding-bottom:15px;flex-wrap:nowrap;overflow-x:auto;white-space:nowrap;-ms-overflow-style:none;scrollbar-width:none}.admin-tab-nav::-webkit-scrollbar{display:none}.admin-tab-btn{background:hsla(0,0%,100%,.02);border:1px solid var(--border-color);color:var(--text-muted);padding:10px 18px;border-radius:var(--border-radius-sm);font-size:13px;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:8px;transition:all .2s ease;flex-shrink:0}.admin-tab-btn:hover{background:hsla(0,0%,100%,.05);color:var(--text-light)}.admin-tab-btn.active{background:rgba(123,61,255,.1)!important;border-color:var(--accent)!important;color:var(--accent)!important;font-weight:700;box-shadow:0 0 10px rgba(123,61,255,.15)}.admin-tab-panel{display:none;animation:fadeIn .3s ease}.admin-tab-panel.active{display:block}.secured-gate-container{max-width:480px;margin:40px auto;background:var(--surface);border:1px solid rgba(123,61,255,.2);border-radius:var(--border-radius-lg);padding:40px 30px;text-align:center;box-shadow:0 20px 40px rgba(0,0,0,.4);-webkit-backdrop-filter:var(--glass-blur);backdrop-filter:var(--glass-blur)}.secured-gate-icon{font-size:48px;color:var(--danger);margin-bottom:20px;text-shadow:0 0 20px rgba(229,62,98,.3);animation:scale-pulse 2s infinite}.secured-gate-title{font-family:Manrope,sans-serif;font-weight:800;font-size:20px;color:var(--text);margin-bottom:10px}.secured-gate-desc{font-size:13px;color:var(--text-muted);margin-bottom:24px;line-height:1.5}.secured-passcode-input{background:rgba(15,23,42,.6);border:1px solid var(--border-color);border-radius:var(--border-radius-sm);padding:12px 14px;color:var(--text);font-size:14px;outline:none;width:100%;text-align:center;letter-spacing:4px;margin-bottom:15px;box-sizing:border-box;transition:border-color .2s ease}.secured-passcode-input:focus{border-color:var(--danger);box-shadow:0 0 0 3px rgba(229,62,98,.15)}.admin-table{width:100%;border-collapse:collapse;text-align:left}.admin-table th{padding:12px;font-size:11px;font-weight:700;color:var(--text-light);text-transform:uppercase;border-bottom:1px solid var(--border-color)}.admin-table td{padding:12px;font-size:12.5px;border-bottom:1px solid hsla(0,0%,100%,.03);color:var(--text)}.light-theme .admin-table td{border-bottom:1px solid rgba(0,0,0,.03)}.admin-loc-tag{display:inline-block;padding:2px 6px;border-radius:4px;font-size:10px;font-weight:700;text-transform:uppercase}.admin-loc-tag.tier-2{background:rgba(16,185,129,.15);color:#10b981}.admin-loc-tag.tier-0{background:rgba(245,158,11,.15);color:#f59e0b}.admin-loc-tag.tier-3{background:rgba(251,191,36,.15);color:#fbbf24}.chat-bubble{max-width:70%;padding:10px 14px;border-radius:12px;font-size:12.5px;line-height:1.4;word-wrap:break-word}.chat-bubble.operator{background:var(--accent);color:#fff;align-self:flex-end;border-bottom-right-radius:2px}.chat-bubble.customer{background:var(--primary-light);color:var(--text);align-self:flex-start;border-bottom-left-radius:2px;border:1px solid var(--border-color)}.chat-bubble.system{background:hsla(0,0%,100%,.03);color:var(--text-muted);font-size:11px;align-self:center;border-radius:6px;padding:6px 12px;max-width:90%;text-align:center}@keyframes fadeIn{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}@keyframes scale-pulse{0%{transform:scale(1)}50%{transform:scale(1.05)}to{transform:scale(1)}}.scale-pulse{animation:scale-pulse 2s ease-in-out infinite}